Privacy Policy

Effective May 25, 2018

Wheel Lab LLC takes data privacy very seriously. This privacy policy explains who we are, how we collect, and what we do with your personal information, and how you can use your privacy rights.

If you have any questions or concerns about our use of your personal information, then please contact us directly.

About Us – Wheel Lab LLC is an enthusiast based company that resells as authorized dealers some of the top products in the aftermarket automotive industry, especially wheels and suspension components. Our services allow enthusiasts of all walks of life to personalize their cars and bring their dream car to life.

Members and Visitors – Personal Information is often, but not exclusively, provided to us when you order off the website, contact us via a contact form, consult with our customer service team, send us an email, or reach out via social media.

A member is anyone with a registered account with Wheel Lab LLC. Visitors are anyone who visits the website and does not have an account set up. Members are responsible for maintaining their password and login information. Your personal information can be managed by your account settings. If you would like assistance or want to remove your account information please contact us directly.

Wheel Lab LLC does not save ANY of your payment information. We exclusively use PayPal for our payment processing to ensure our members the highest level of protection. Wheel Lab LLC will never ask to store your payment information unless otherwise agreed upon and a contract set up for future payments.

Wheel Lab does not sell your personal data to third-party services and companies. Your data is used only to get in contact with you for order processing, payment, tracking information, new promotions, and customer service. Any information provided to us may be used for internal research purposes to see who our customers are, what they drive, where they are from, and what products they like.

Members and Visitors can have their information removed at any time. If you are  on an email list of ours and want to unsubscribe that feature is also available. If you see any of your personal information such as a picture of your car on our website, social media, or blog and would like it removed please contact us directly at anytime and it will be removed immediately.

If you sign up for a contact form or submit a quote we reserve the right to add you to our mailing list. Which you can unsubscribe from easily.

EAA Persons Only -Legal Basis for Processing Personal Information

If you are a citizen from or part of European Economic Area, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which it is provided to us.

We normally collect and use personal information from you where the data is in our legitimate interests and not overridden by your data-protection interests or fundamental rights and freedoms. Typically, our legitimate interests include improving, maintaining, providing, and enhancing our experience, product selection, and service offerings ensuring the security of the Services and our Website and for our marketing activities.

If you are a Member, we may need the personal information to process an order with you. In some limited cases, we may also have a legal obligation to collect personal information from you when shipping to a foreign country for including but not limited to tax and duties obligations.

If we ask you to provide personal information to comply with a legal requirement or to perform a sale with you, we will make this clear at the time and advise you whether your personal information is mandatory or not, as well as of the possible consequences if you do not provide your Personal Information.

Where required by law, we will collect personal information only where we have your consent to do so.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us directly.